1 year warranty

Our jewellery is more than just a beautiful accessory – it’s a symbol of connection, love, and cherished memories shared between people. We’re confident in the quality of our jewellery, so we offer a 1 year warranty from the date of purchase. 

This means if you have an issue with your jewellery which is caused by a manufacturing defect (e.g. breaking under normal use), we’ll replace it without fuss. Just email us on support@sophelia.com and we’ll resolve it for you. The warranty doesn’t cover failed repairs attempts, general wear and tear, accidental damage, loss, or neglect.